Delivery & Shipping Policy
Country
Countries we can ship to:
United States, United Kingdom, Canada, Australia, Austria, Canada, Norway, France, Germany, Israel, Saudi Arabia, Russia, Ukraine, Hong Kong, Korea, Malaysia, Singapore, Turkey, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, New Zealand, Netherlands, Poland, Sweden, Spain, Japan, Finland, Ireland, Portugal, Mexico
Countries we cannot ship to:
Africa, some areas in Oceania, Indonesia, Georgia, Lebanon, Egypt, Nicaragua, Ecuador, Nigeria, Kenya, Bouvet Island,Vatican City
Shipping Method
4PX, China Post, DHL
(Our standard shipping is with postal mail. It takes 7 to 12 business days to deliver to most of the locations worldwide. Our Express delivery is with DHL or UPS. It takes 2-5 business days to deliver.)
Delivery Time
The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check and packaging. All orders are sent to the fulfillment center for dispatch within 1-2 working days after the order is placed. But we may need more time to process your order during the holidays and the peak sales season.
（We processes orders between Monday and Friday. Please note that we don't ship on weekends.）
Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center(warehouse) to the destination. International delivery usually takes about 7–14 working days to arrive at their destination but may take longer in busy times, such as Christmas time, Thanksgiving Day, Black Friday, Cyber Monday etc.
*Please note that your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Shipping Rates
Shipping rates are dependent upon the weight of the package and delivery location.
We offer Three kinds of shipping options, the shipping rate depends on your order amount and vary in your shipping zone:
SHIPPING ZONE ONE(Includes Germany, United Kingdom, France, Spain, Japan, Hong Kong, Singapore, New Zealand)
1. Standard Shipping(7-14 working days): £7.99 LBS (Order amount: £0.00 - £49.99)
2. Free Shipping(7-14 working days): (Order amount: £50.00 and up)
3. Expedited Shipping(4-6 working days):
a. £9.99 LBS (Order amount: £0.00 - £49.99)
b. £14.99 LBS (Order amount: £50.00 - £79.99)
c. £21.99 LBS (Order amount: £80.00 - £119.99)
d. £29.99 LBS (Order amount: £120.00 and up)
SHIPPING ZONE TWO(Includes Austria, Belgium, Ireland, Australia, Denmark, Greece, Hungary, Indonesia, Israel, Italy, Kazakhstan, Luxembourg, Malaysia, Mexico, Netherlands, Norway, Poland, Portugal, Russia, Saudi Arabia, South Korea, Sweden, Switzerland, Thailand, Turkey, Ukraine, Vietnam)
1. Standard Shipping(7-14 working days): £9.99 LBS (Order amount: £0.00 - £49.99)
2. Free Shipping(7-14 working days): (Order amount: £50.00 and up)
3. Expedited Shipping(4-6 working days): a. £11.99 LBS (Order amount: £0.00 - £49.99)
b. £16.99 LBS (Order amount: £50.00 - £79.99)
c. £23.99 LBS (Order amount: £80.00 - £119.99)
d. £31.99 LBS (Order amount: £120.00 and up)
SHIPPING ZONE THREE(Includes United States, Canada, Brazil)
1. Standard Shipping(14-21 working days): £9.99 LBS (Order amount: £0.00 - £49.99)
2. Standard Shipping(14-21 working days): £12.99 LBS (Order amount: £50.00 and up)
Tariff fee
Customers are responsible for customs duties and taxes for all International orders. Customs and duty fees are not included in your order and/or shipping total. The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your parcel arrives at the destination country.We are unable to provide information on whether you may or may not be charged customs/duty fees.The specific fee is determined by the customs of your country.
Payment of these charges and taxes is the responsibility of the parcel recipient and will not be covered by us here at Jazzniao. For further details of charges, please contact your local customs office.
Others
If you have any other questions, please feel free to contact us.